Technology, selection, and training in call centers

I. Sieben, A. de Grip, J. Longen, Ole Henning Sørensen

Publikation: Bog/antologi/afhandling/rapport › Rapport › Forskning

Originalsprog	Engelsk

Udgivelsessted	Maastricht
Forlag	Research Center for Education and the Labour Market
Vol/bind	1
Antal sider	37
Status	Udgivet - 2007

Citationsformater

@book{5dc22ca373414301914b21d8a7c2b180,

title = "Technology, selection, and training in call centers",

author = "I. Sieben and {de Grip}, A. and J. Longen and S{\o}rensen, {Ole Henning}",

note = "Research memorandum SUBMISSIONYEAR:2007",

year = "2007",

language = "English",

volume = "1",

publisher = "Research Center for Education and the Labour Market",

}